Lead Product Designer
Hi. I am Shaazia Stonehocker. I design thoughtful product experiences for complex systems—where people, data, and AI need to work together seamlessly. My work spans conversational AI, developer tools, and high-trust financial platforms, with a focus on clarity, reliability, and human-centered decision making. I’m especially drawn to problems where design helps people feel confident navigating complexity.
Recent Amazon projects focused on AI-powered support, complex workflows, and large-scale customer experiences.
Role: Lead Product Designer
Led UX for AI-driven customer support across chat and voice, designing multimodal workflows that help customers resolve high-stress issues with clarity, speed, and trust.
Role: Lead Designer
Designed workflows and UX patterns for a developer platform integrating Amazon Q, balancing power, clarity, and usability for complex technical users.
Role: Senior UX Designer
Led a native iOS + Android redesign across core banking journeys and delivered detailed specs, flows, and prototypes.
I’m comfortable leading from ambiguity to shipped work—balancing user needs, business constraints, and implementation realities.
Define what’s hard (time pressure, risk, compliance, connectivity, scale), then design around it with the right patterns and hierarchy.
Make commit points obvious. Use review states, confirmations, and clear recovery so users feel in control—especially in financial UX.
Create reusable components, documented flows, and spec-ready assets so teams can ship consistently and iterate without redesigning everything.
Partner closely with product and engineering to reduce ambiguity—using prototypes and documentation that accelerate implementation.
If you’re hiring for Product Design leadership—or need a designer who can go from strategy to specs to shipped work—reach out.
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